Shipping & Delivery Policy
At Cat Loaf Club, we want you to know what to expect. Here’s how our shipping works:
Order Processing & Production
We create each item to order. Once you place an order, we usually process and fulfill it within 1–5 business days (excluding weekends and holidays). During busy times, it may take a little longer.
U.S. Shipping (Domestic)
We offer free shipping within the U.S.
After your order ships, you can typically expect delivery in 5–8 business days, depending on your location.
International Shipping
We ship worldwide with a flat $15 shipping fee for all international orders.
Delivery times vary by country — usually 7 to 21 business days. Customs or local carrier delays may add extra time.
Tracking & Notifications
Once your order ships, you’ll get an email with your tracking number so you can follow its journey.
If tracking stops updating or your package seems lost, reach out and we’ll help investigate.
Refunds, Returns & Damages
Because everything is made to order, we do not offer refunds unless an item arrives damaged or defective.
If you receive a damaged product, contact us within [X days] with photos and your order number — we’ll make it right.
If an item is returned to us as undeliverable (wrong address, failed delivery), you may be asked to cover re-shipping.
Other Important Details
Shipping times start after fulfillment, not from the moment you order.
We partner with fulfillment providers (such as Printify), which may produce and ship your item from a location closer to you — this can shorten transit time.
We may update our shipping policy, rates, or delivery estimates from time to time — changes will be posted here.
We ship to most countries — if your country is available in checkout, you can place an order. Don’t see yours? Contact us, and we may be able to enable it for you.